Orders & Shipping
How long does delivery take?
Orders are dispatched from Surat within 24–48 hours. Delivery typically takes 4–7 business days depending on your location in India.
Is shipping free?
Yes — shipping is free on all orders above ₹999. Below that, shipping is calculated at checkout.
Do you offer Cash on Delivery?
If Cash on Delivery is available for your pin code, you'll see the option at checkout.
How do I track my order?
You'll receive a tracking link by email (and SMS where available) as soon as your order ships.
Returns & Exchanges
What is your exchange policy?
We offer easy size exchanges within 7 days of delivery. The item must be unworn, unwashed, and have its tags intact. Message us on WhatsApp or email info@suharawears.com to start an exchange.
What if my item arrives damaged?
We're sorry! Send us a photo within 48 hours of delivery and we'll arrange a replacement or refund immediately.
Products & Sizing
How do I choose my size?
See our Size Guide — and if you're between sizes, message us on WhatsApp with your measurements for a personal recommendation.
How should I care for my Suhara piece?
Gentle machine wash or hand wash in cold water. For embroidered and sequinned pieces, we recommend hand wash and drying in shade. Velvet pieces should be dry-cleaned for best results.
Are your products really handcrafted?
Yes — every piece is made in-house in Surat by our team of 20+ artisans, from fabric selection to final stitch. Read our story.
Still have a question?
Reach us on WhatsApp (+91 94279 84198), email info@suharawears.com, or use the contact form. We reply within 24 hours.